FAQ’s

Frequently Asked Questions

We understand that planning a wedding can be a daunting task, and choosing the right dress is a significant part of that process. To help alleviate any concerns and provide you with the best possible experience, we have compiled a list of frequently asked questions. Read on to find the answers to some of the most commonly asked questions, and feel free to contact us if you have any additional queries. Your dream dress awaits!

  • There is no rule and it really depends on how long you have until your Wedding, but we find most Brides look about eighteen months to a year in advance of their wedding date. Dress delivery tends to be around six months.

  • Yes, we are currently operating by appointment. Contact us to book in.

  • Our first bridal appointments are for an hour and a quarter. This is plenty of time to try on a variety of gowns without being too overwhelmed.

  • We will organise for a pre-appointment questionnaire to be sent to you so that we can find out all about your wedding and what you are looking for in a wedding dress. We will ask you to choose 5 dresses from our website to try on at your appointment. With our wide range of knowledge of our gowns we may also suggest a few more for you. It is important at first to be relaxed and enjoy your experience so be open minded. Often you will end up with the opposite of what you had in your head to begin with! If you have no idea where to begin or what you are looking for please don’t worry just leave it all to us and soon you will be on your way!

  • We recommend that you wear comfortable underwear, preferably a strapless bra if possible in nude or white so that it doesn’t affect the look of the gowns when trying them on. Some brides like to wear all in one body shapers too. If you don’t have these or forget then please don’t worry, just your self is perfect!

  • We understand that as a Bride you wish to look you best and get an idea of how things will be on the day so yes, please don’t worry about having light makeup on. Fake tan is best avoided especially if applied that day or is a “wash off “ so that our sample gowns stay fresh and reflect the dress you will have as much as possible.

  • We have comfortable seating for three guests at your appointment.

  • Yes! As we are closing all of our sample dresses are in our sale outlet and you can buy an ex-sample dress and take it away the same day. As the samples have been on the shop floor and tried on, they may be in need of some minor reconditioning. This is reflected in the sale price. Sale gowns cannot be reserved and must be paid in full and taken away.

  • We will provide a breathable dress carrier for any gowns. Accessories will come wrapped in acid free tissue and/or individual boxes so you can store them all safely afterwards.

  • No, alteration costs are separate as we do not have an in house seamstress. We do recommend a local seamstress and will give you her contact details to arrange a suitable time for you to have your alterations done.

  • We recommend booking your seamstress appointment for around 12 weeks prior to your wedding as you may require a couple of fittings before your final collection.